Terms & Conditions

Fruitguesthouse.com is a Company of Mario Fernando Franco, Via Napoleone III 30, 00185 Roma, VAT 06438551001

Booking

When booking, the customer can choose to pay by credit card through Paypal account or with Paypal.

All transactions made on Paypal follow the highest standards of safety. To learn more about security systems Paypal : https://www.paypal.com/it/webapps/mpp/paypal-safety-and-security

The amount to be paid will be equal to 30 % of the total booking. The balance will be paid upon arrival in cash for amounts up to EUR 999.99. We do not accept payment of the balance with credit cards and prepaid cards.

For alternative payment methods (bank transfer etc. ) please contact us and we'll call you to tell you the payment details.

Check-in is scheduled from 12.00 pm. Check-in after 08.00 pm has a cost of 20 euro.

Check-out is scheduled at 10.00 am.

Cancellation of the reservation

The reference date for the cancellation will be to send the email from the customer as he notifies the cancellation.

If the cancellation is made in the last 15 days before the date of arrival, the deposit will not be refunded.
If the cancellation is made before 15 days before the date of arrival, Fruit Rooms will proceed to the return of the earnest money. The methods of repayment will be agreed with the client .

Changing the dates stay

Any changes of dates must be notified promptly to the structure, which will verify the availability.
Where there was availability, we will proceed with the change of dates of stay at no extra charge.
Where , however , there is no availability, dates cannot be changed and will apply the deadline for cancellations.
Any " no-show " does not entitle to a refund .

Additional information about payments

All credit card transactions are managed and protected by the security system certificate PayPal® operating in 274 countries around the world and adhere to international standards of compliance with PCI - DSS ( Payment Card Industry Data Security Standards ) that protect your purchases and our sales from possible tax fraud.
Shopping on this site, the information regarding the sensitive data of payment (such as the number of credit card and personal data) will be managed directly by the security system encrypted PayPal®, consequently neither fruitguesthouse.com, or others, can never access them.